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Terms & Conditions

Conduct

This page states the terms and conditions under which you may use our Site. The Site is owned and operated by Scream Ltd t/a Red Ribbon.ie which is a private company limited by shares. Registered in Ireland No. 272223. Registered office: 56 Dartmouth Square, Ranelagh, Dublin 6. Please read these terms and conditions carefully. Your use of this Site constitutes acceptance of these terms and conditions. If you do not accept the terms and conditions, then you may not use the Site.

Redribbon may revise these terms and conditions at any time by updating this posting. Any changes in these terms and conditions will be effective immediately when they are posted on the Site. We reserve the right, at our discretion, to change, modify, add, or remove portions of these terms and conditions at any time.

You should visit this page periodically to review the terms and conditions, because they are binding on you.

Your Use of the Site

Redribbon authorises you to view and download a single copy of the Material (as defined below) on the Site solely for your personal, non-commercial use. The use of the Site and the Material is entirely at your own risk. Changes are periodically made to the Site and may be made at any time.

The contents of the Site, such as text, graphics, images, photographs, code and other material ("Material"), are protected by copyright, trade mark and other laws in both Ireland and overseas. You must retain all copyright, trademark and other proprietary notices contained in the original Material on any copy you make of the Material. You may not reproduce, display, publicly perform, distribute, sell or modify the Material or otherwise use the Material in any way for any public or commercial purpose or otherwise in breach of these terms and conditions. In particular, the use of the Material on any other web site or in a networked computer environment for any purpose is prohibited. All trademarks, service marks, and trade names are the property of Redribbon or its suppliers.

The Material may contain inaccuracies or typographical errors. Redribbon makes no representations about the accuracy, reliability, completeness, or timeliness of the Material or about the results to be obtained from using the Site or the Material. In particular, while Redribbon makes every effort to ensure that the colour options available on the Site are representative, due to colour restraints on the web, these colours may vary depending on the browser, hardware platform and resolution of your monitor.

If you violate any of these Terms, your permission to use the Material automatically terminates and you agree to immediately destroy any copies you have made of the Material.

Redribbon's Liability

The following provisions set out Redribbon entire liability (including any liability for the acts and omissions of its employees, agents or sub-contractors) to you in respect of: (i) any breach of the contractual obligations arising under this Agreement; and (ii) any representations, statements or tortuous act or omission (including negligence) arising under or in connection with this Agreement; ("Event of Default"). This Agreement does not prejudice the statutory rights, which you may enjoy if you are dealing as a consumer within the meaning of Irish law.

Redribbon shall have no liability to you in respect of any Event of Default unless you shall have served notice of the same upon Redribbon as soon as reasonably practicable after the date on which you became aware of the circumstances giving rise to an Event of Default or the date when you ought reasonably to have become so aware. Redribbon shall have 30 days from the date of such notice in which to remedy an Event of Default hereunder.

Redribbon shall not be liable, and shall not otherwise be deemed to be in breach of this Agreement, for any failure to perform (or delay in performing) any of its obligations hereunder caused by circumstances beyond its reasonable control.

Redribbon does not warrant that the Site will operate error-free or that the Site and its servers are free of computer viruses and other harmful elements. If your use of the Site or the Material results in the need for servicing or replacing equipment or data, Redribbon is not responsible for those costs.

The Site and Material are provided on an "as is" basis without any warranties of any kind. Redribbon and its suppliers, to the fullest extent permitted by law, disclaim all conditions and warranties, express or implied including any terms as to merchantability and fitness for particular purpose. Redribbon and its suppliers make no warranties about the accuracy, reliability, completeness, or timeliness of the material, services, software, text, graphics or links. In particular, Redribbon does not warrant that the use of the Material by you will not infringe third party rights.

Disclaimer of Consequential Damages

In no event shall Redribbon, its suppliers, or any third parties mentioned at the Site be liable for any damages whatsoever (including, without limitation, incidental, special and consequential damages, lost profits, lost goodwill or damages resulting from lost data or business interruption) resulting from the use or inability to use the Site or arising from the use, repair, service or maintenance of any equipment, whether based on statute, contract, tort, or any other legal cause, and whether or not Redribbon is advised of the possibility of such damages.

Your Obligations

You agree: that any information provided by you will be true, accurate, current and complete; and confirm that you are the authorised holder of any credit/debit card you may use on the Site; to notify us immediately of any changes to any information you have submitted to the Site; and to be available for delivery and to take delivery of any products ordered by you from the Site.

Product Description

Each product is sold subject to its individual product description which may set out additional specific terms and conditions related to that product including without limitation terms and conditions concerning estimated delivery times. Redribbon does not accept responsibility for inaccurate content and/or safety instructions, which are included on any products supplied.

The expiry of a Red Ribbon Gift Voucher?

Red Ribbon Gift Vouchers have an expiry of 6 months from the date of purchase.

Placing Your Order with Red Ribbon

Any order made by you shall be deemed to constitute an offer to purchase. No contract shall exist between you and Redribbon for the sale by it to you of any product unless and until Redribbon accepts your order by email. That acceptance shall be deemed complete and shall be deemed to be effectively communicated to you at the time Redribbon sends the confirmation email to you (whether or not you receive that email). Any such contract will be deemed to have been concluded in Ireland and will be interpreted, construed and enforced in accordance with the Laws of Ireland.

While every effort is made to ensure the availability of products and to fulfil all orders, Redribbon cannot guarantee the availability of any product displayed on the Site. Redribbon reserves the right to discontinue the sale of any good or service listed on this Site at any time without notice. Redribbon cannot confirm the price or availability of a product until your order is received. Our goal is to maintain a completely accurate Site. In the event that price or other errors are discovered, we will promptly correct them and the amended provision will apply. Redribbon reserves the right to change or amend prices or promotional offers at any time without notice.

Prices and Payment

Prices are displayed in € euro. Prices are inclusive of VAT at the appropriate rates and include delivery charges at the standard rate. An option to pay for speed post is available and these charges will be notified to you and applied after you select your shipping method. Promotional prices (where the previous price is struck through) indicate that these prices were listed at the original price for at least 14 days prior to this reduction.

Red Ribbon accepts VISA, LASER CARD, MASTERCARD, AMERICAN EXPRESS and PAY PAL. Redribbon SSL to securely transmit your Credit Card information to Bank of Ireland. Customer Credit Card Information is not stored by Redribbon on our servers.

Delivery

We will endeavour to deliver the products to you within 1-3 working days of your order within the island of Ireland, where this is practical. However, products are subject to availability and delays may sometimes occur that are outside of our control. Any dates specified for delivery are therefore approximate only. If delivery is delayed for more than 21 days, you have the right to contact us and refuse to accept the products. In these circumstances, we will refund any money paid by you for those products and any delivery monies you have been charged. However, we will not be responsible for any other losses, costs, damages or charges that you may suffer if we delay in supplying or do not supply those products. At the time of delivery you will be required to validly sign-off on the delivery of the products, after which time the products become your sole responsibility.

Returns and RefundsS

Redribbon will swap any voucher for another of equal value for an €8 admin charge. Vouchers are non-refundable unless the purchaser can prove that the experience provider is unable to supply the product within the expiry period stated on the said voucher. The voucher must be returned. If we agree to provide you with a refund we will credit your credit card account within 30 days of receipt of the returned product.

Links to and from other Websites

The Site contains links to third party Web Sites. These links are provided solely as a convenience to you and not as an endorsement by Redribbon of the contents on such third party Web Sites. Redribbon is not responsible for the content of linked third party sites and does not make any representations regarding the content or accuracy of materials on such third party Web Sites. If you decide to access linked third-party Web Sites, you do so at your own risk. Any disputes or questions relating to merchandise from linked sites or fulfilment or delivery thereof and its quality, suitability and fitness for purpose shall be directed to the vendors and you acknowledge that Redribbon and its affiliates, related or subsidiary companies shall have no responsibility, obligations or liability in relation to such merchandise.

Red Ribbon generally welcomes the hyper-linking to the Site from other appropriate Web Sites provided such links are to the Site's homepage (and no deeper within the Site) and provided Redribbon DIY gives its consent to the establishment of such links. Notwithstanding the foregoing, Redribbon reserves the absolute right to refuse to consent to such links without giving reasons. Any links to the Site from another Web Site must be presented in such a manner that the viewing of the Site is not impaired by framing or similar techniques that may impair the visitor's user experience.

Limitation of Liability

The aggregate liability of Redribbon to you for all claims arising from the use of the Site is limited to €200.00 and you acknowledge that this is a genuine pre-estimate of any loss you might suffer as a result of such a claim.

Indemnity

You agree to defend, indemnify, and hold harmless Redribbon, its officers, directors, employees and agents, from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, alleging or resulting whether directly or indirectly from your use of the Site or Material (including Software) or your breach of the terms of this Agreement. Redribbon shall provide notice to you promptly of any such claim, suit, or preceding and shall assist you, at your expense, in defending any such claim, suit or proceeding.

To Fulfil Your Order

If there are any queries on your order or if there is a problem with fulfilling your order; to advise you of any promotional offers that may be of interest to you; to facilitate ease of use of the Site by you so that you do not have to input all your details again should you re-visit the Site; Your information will be held by Redribbon (or its successors, assigns or purchasers) If you do not wish to receive information from Redribbon about our promotional offers from time to time please email unsubscribe@redribbon.ie

General

This Site is controlled and operated by Redribbon from its location in Ireland. Redribbon makes no representation that materials in the Site are appropriate or available for use in other locations. Those who choose to access the Site from other locations do so on their own initiative and are responsible for compliance with local laws.

Any disputes, claims or proceedings arising out of or in any way relating to the Site shall be governed by the laws of Ireland. The Irish Courts shall have exclusive jurisdiction for the purpose of any proceedings arising out of or in any way relating to the Site. Without prejudice to the foregoing, Redribbon may seek provisional or protective relief in the courts of another State prior to, during or after any substantive proceedings have been instituted in Ireland and Redribbon may bring enforcement proceedings in another state on foot of an Irish judgement.

If any provision of this Agreement is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect.

No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term.

This agreement constitutes the entire agreement between you and Redribbon with respect to the use of the Site.

Red Ribbon may at any time and without liability modify, suspend or discontinue the Site or any Materials (or any part or specification thereof), with or without notice, for any valid technical, operational or commercial reasons.